Privacy Policy

In compliance with current legislation, ESPAIS SYNCHRONIA, SL undertakes to adopt the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected.

Laws that this privacy policy incorporates

This privacy policy complies with current Spanish and European regulations regarding the protection of personal data online. Specifically, it complies with the following standards:

Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR).
Organic Law 3/2018 (LOPD-GDD).
Royal Decree 1720/2007 (RDLOPD).
Law 34/2002, on Information Society Services and Electronic Commerce (LSSI-CE).

Identity of the Data Controller

Responsible: ESPAIS SYNCHRONIA, SL
CIF: B64105463
Address: Pere Serafi Street, 7, Ground Floor
Phone: +34 685 50 32 59
E-mail: sincroniayoga@gmail.com
Web domain: www.sincroniayoga.com

Personal Data Registry

The personal data collected through the forms on this website will be processed to manage relationships with users, respond to inquiries, process orders, and provide the contracted services.

Types of data processed

Identification data (name, surname)
Contact information (email, address, phone)
Billing and shipping information
Payment method data (not stored directly on the website, but may be processed by secure payment platforms)

Principles applicable to the processing of personal data

Legality, loyalty and transparency: The user's consent will be requested clearly.
Limitation of purpose: Data will be collected for specific and legitimate purposes.
Data minimization: Only the strictly necessary data will be collected.
Accuracy: The data will be updated and accurate.
Limitation of the storage period: Data will be retained only as long as necessary.
Integrity and confidentiality: The security of personal data will be guaranteed.

Legal basis for data processing

The user's consent, which can be withdrawn at any time.
The execution of a contract (for example, the purchase of products or services).
Compliance with legal obligations (for example, in tax and accounting matters).

Purposes of processing

Manage orders and contracts made through the website.
Process payments and ship purchased products.
Respond to queries received through the forms.
Send informative or commercial communications (only if the user has authorized it).
Improve the browsing and use experience of the website.

Retention periods

Personal data will be retained:

For a maximum of 18 months if there are no commercial transactions, or until the user requests its deletion.
Purchase-related data will be retained for the legally required period (generally 5 years for tax purposes).

Recipients of the data

Data will not be shared with third parties unless legally required. However, to provide certain services, data may be shared with:

Payment platforms such as Stripe, PayPal or similar.
Courier or transportation services for making shipments.
Ecommerce tools like WooCommerce, Shopify, etc.

All of these third parties act as data processors and comply with the GDPR.

User rights

Right of access: Know what data is being processed.
Right of rectification: Modify inaccurate data.
Right to erasure: Request deletion of data.
Right to limitation: Request restriction of processing.
Right to portability: Receive data in a structured format.
Right to object: Oppose treatment.

To exercise these rights, you can write to: sincroniayoga@gmail.com

Data security

The website has adequate technical security measures in place to protect personal information. It uses the HTTPS protocol and SSL certificate to ensure confidentiality of communications.

Claims

If the user believes there is a problem with the management of their data, they can file a complaint with the Spanish Data Protection Agency: www.aepd.es

Acceptance and changes to this policy

By using this website, you accept this privacy policy. This policy may be updated due to legislative changes or improvements in personal data management. We recommend you review this page periodically.